Description

COMPUTER HARDWARE; COMPUTER SOFTWARE, NAMELY COMPUTER SOFTWARE FOR CUSTOMER SERVICE MANAGEMENT, SALES FORCE AUTOMATION, CHANNEL AND PARTNER MANAGEMENT, MARKETING AUTOMATION, EVENT MANAGEMENT, TECHNICAL SUPPORT MANAGEMENT, CALL CENTER MANAGEMENT, SALES MANAGEMENT, ACCESSING PRODUCT DATA, ENTERPRISE REPORTING, COMPUTER TELEPHONY INTEGRATION, PROFESSIONAL SERVICES MANAGEMENT, FIELD SERVICE MANAGEMENT, PRODUCT DEFECT TRACKING, PRODUCT DATA MANAGEMENT, PRODUCT CONTENT MANAGEMENT, PRODUCT CONFIGURATION MANAGEMENT, MIDDLEWARE FOR CONNECTING APPLICATIONS, APPLICATION INTEGRATION, ACCOUNTING AND FINANCE MANAGEMENT, FINANCIAL CONTROLLING, SALES AND DISTRIBUTION MANAGEMENT, MATERIALS MANAGEMENT, PRODUCTING PLANNING, MATERIAL RESOURCE PLANNING (MRP), ENTERPRISE RESOURCE PLANNING (ERP), HUMAN RESOURCE MANAGEMENT, EMPLOYEE BENEFITS MANAGEMENT, ACCESSING INFORMATION ON EMPLOYEE BENEFITS, SUPPLY CHAIN MANAGEMENT, TIME AND EXPENSE TRACKING, PROJECT MANAGEMENT, DATA WAREHOUSING, PROCUREMENT MANAGEMENT, CONTRACT MANAGEMENT, PORTAL MANAGEMENT, ELECTRONIC MAIL MANAGEMENT, CALENDARING AND SCHEDULING, AND MESSAGING