PSA BROKER

Description

computer software and internet infrastructure in the field of professional services automation, specifically, software and internet infrastructure for managing the core business processes of IT services companies and corporate IT departments; included functionality-- customer relationship management, marketing and sales force automation; engagement management-- services engagement rules and processes; project management-- work breakdown and management of task assignment; resource and contractor management-- the tracking and managing of staff and contractors; time and expense management-- the capture of worker time and expense data; invoicing-- the assembly of time and expense information into services invoices; help desk management-- the tracking of problem reports and resolution and knowledge in International Class 9; and computer consulting services; developing, customizing and implementing computer software and computer systems for others in the field of professional services automation