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Updated: 25 Sept 2020
APPLICATION/ Withdrawn/Abandoned
Serial Number
88436098
Filed: 17 May 2019
Owner
Attorney
Share
Scientific and electronic apparatus, including computers and software
Covers exact words in any format
Downloadable computer application software for mobile phones, desktop computers, and tablets, namely, software for customer support ticket management and knowledge base maintenance in the nature of maintaining a database of product-related knowledge to facilitate customer support; Downloadable computer application software for customer support ticket management and knowledge base maintenance in the nature of software for maintaining a database of product-related knowledge to facilitate customer support; Downloadable computer software applications for customer support ticket management and knowledge base maintenance; Downloadable computer software platforms for customer support ticket management and knowledge base maintenance for the purpose of maintaining a database of product related knowledge to facilitate customer support; Downloadable artificial intelligence software for customer support ticket management and knowledge base maintenance for the purpose of maintaining a database of product-related knowledge to facilitate customer support; Downloadable computer software platforms to provide enhanced services to enable customers to manage support tickets and maintain a knowledge base using artificial intelligence; Downloadable computer software platforms for artificial intelligence, namely, for customer support ticket management and knowledge base maintenance in the nature of maintaining a database of product-related knowledge to facilitate customer support; Downloadable computer software platforms for providing artificial intelligence in the nature of customer support ticket management and knowledge base maintenance in the nature of maintaining a database of product-related knowledge to facilitate customer support in the fields of finance, banking, ecommerce and insurance
Words or letters with a specific styling, font, or arrangement.
Mark Literal Elements: COGNITIVE KNOWLEDGE AUTOMATION
Standard Character Claim: Yes. The mark consists of standard characters without claim to any particular font style, size, or color.
Mark Drawing Type: 4000 - Stylized Words/Letters
This trademark protects the word(s) in ANY font, style, size, or color. Using these exact words for similar products/services may infringe on this trademark regardless of how you display them.
Classification Information
Goods Class
Scientific and electronic apparatus, including computers and software
What this class covers:
This class covers electronic devices, scientific instruments, and software. It includes everything from computers, smartphones, and cameras to medical diagnostic tools. It also covers downloadable software and AI programs. However, medical devices may also be classified under Class 10.
In simple terms: Gadgets, software, and electronics that shape the modern world
First Use in Commerce
0
First Use Anywhere
0
| Status Date | Action Taken |
|---|---|
| 25 Sept 2020 | ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND |
| 25 Sept 2020 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE |
| 13 Mar 2020 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| 13 Mar 2020 | NON-FINAL ACTION E-MAILED |
| 13 Mar 2020 | NON-FINAL ACTION WRITTEN |
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